github: update issue templates

.github/ISSUE_TEMPLATE/feature-request.md

@@ -1,13 +1,13 @@
 ---
-name: Mu4e Feature request
-about: Suggest an idea for this project
-title: "[mu4e rfe]"
-labels: rfe, mu4e, new
+name: Feature request
+about: Suggest an idea for mu or mu4e
+title: "[RFE]"
+labels: rfe, new
 assignees: ''
-
 ---
-Note, please see the IDEAS.org file in repository root for existing ideas;
-maybe it's already there.
+
+Note, please see the IDEAS.org file in repository root for existing ideas; maybe
+it's already there.
 
 **Is your feature request related to a problem? Please describe.**
 A clear and concise description of what the problem is. Ex. I'm always frustrated when [...]

.github/ISSUE_TEMPLATE/mu-bug-report.md

@@ -4,17 +4,29 @@ about: Create a report to help us improve
 title: "[mu bug]"
 labels: bug, mu, new
 assignees: ''
-
 ---
 
 **Describe the bug**
-A clear and concise description of what the bug is, what you expected to happen and what actually happened.
 
-**To Reproduce**
-Detailed steps to reproduce the behavior. If this is about a specific (kind of) message, **always** attach an (anonymized as need) example message.
+Give the bug a good title.
+
+Please provide a clear and concise description of what you expected to happen
+and what actually happened, and follow the steps below.
+
+**How to Reproduce**
+
+Include the exact steps of what you were doing (commands executed etc.). Include
+any relevant logs and outputs.
+
+Does the problem happen each time? Sometimes?
+
+If this is about a specific (kind of) message, please attach an example message
+(anonymized as needed)
 
 **Environment**
 Please describe the versions of OS, Emacs, mu etc. you are using.
 
 **Checklist**
-- [ ] you are running either the latest 1.8.x/1.10.x release or `master` (otherwise, please upgrade).
+- [ ] you are running either the latest 1.10.x/1.12.x release or `master` (otherwise, please upgrade).
+
+Thank you!

.github/ISSUE_TEMPLATE/mu4e-bug-report.md

@@ -1,6 +1,6 @@
 ---
 name: Mu4e Bug Report
-about: Create a report to help us improve
+about: Create a report to help us improve mu4e
 title: "[mu4e bug]"
 labels: bug, mu4e, new
 assignees: ''
@@ -21,6 +21,9 @@ any relevant logs and outputs:
 - Best start from `emacs -Q`, and load a minimal `mu4e` setup; describe the steps
   that lead up to the bug.
 - Does the problem happen each time? Sometimes?
+
+- Try some small variations of what you were doing. Does it make a difference?
+
 - If this is about a specific (kind of) message, attach an example message.
   (Open the message, press `.` (`mu4e-view-raw-message`), then `C-x C-w` and
   attach. Anonymize as needed, all that matters is that the issue still